Privacy Policy
Gameplanconsole Budget Control Platform
Last Updated: March 15, 2025
Introduction and Scope
At Gameplanconsole, we understand that managing your personal finances requires trust. This privacy policy explains how we collect, use, and protect your personal information when you use our budget control platform and related services. We operate from Thailand and serve users who want to take control of their financial planning through our educational resources and budgeting tools.
This policy applies to all interactions with our website at gameplanconsole.com, our mobile applications, and any communications you have with our support team. We comply with Thailand's Personal Data Protection Act (PDPA) 2019 and maintain international data protection standards to ensure your information remains secure regardless of where you access our services.
Your privacy is not just a legal requirement for us – it's fundamental to building the trust necessary for effective financial planning guidance.
Information We Collect
We collect different types of information to provide you with personalized budget control tools and educational content. The data we gather helps us understand your financial learning needs and improve our platform's effectiveness for users across Thailand and beyond.
Account Information
When you create an account, we collect your name, email address, phone number, and preferred language settings. This basic information allows us to personalize your experience and send important updates about your budget tracking progress.
Financial Data
You may choose to input budget categories, spending limits, financial goals, and transaction patterns. This information remains encrypted and is used solely to provide you with relevant insights and educational content tailored to your situation.
Usage Analytics
We track how you interact with our platform – which features you use most, time spent in different sections, and learning module completion rates. This helps us identify which tools are most valuable and where we can improve the user experience.
Technical Information
Standard web data including IP addresses, browser types, device information, and access times. We use this for security monitoring, troubleshooting technical issues, and ensuring our platform works smoothly across different devices and connection types.
We never collect sensitive financial account numbers, passwords to your bank accounts, or social security numbers. Our budget control system is designed to work with the financial information you choose to share, not to access your actual bank accounts or credit card statements.
How We Use Your Information
Every piece of information we collect serves a specific purpose in helping you achieve better budget control and financial understanding. We don't use your data for advertising purposes or sell it to third parties – our business model is built on subscription fees and educational program enrollment, not data monetization.
Platform Functionality: Your account information enables core features like progress tracking, personalized dashboard displays, and saving your budget preferences between sessions. When you set spending categories or financial goals, we use this data to provide relevant tips and alerts that align with your specific situation.
Educational Content Delivery: Based on your usage patterns and the financial topics you explore most frequently, we recommend relevant learning modules and budget strategies. If you're focusing on debt management, for example, you'll see more content about payment prioritization and interest calculations.
Communication and Support: We use your contact information to send important account updates, respond to your support requests, and occasionally share new features that directly relate to tools you're already using. You control the frequency and type of communications you receive from us.
Platform Improvement: Aggregated usage data helps us identify which features are most helpful and where users commonly struggle. This information guides our development priorities, but individual user data is never shared in reports or used to identify specific users' financial situations.
Data Sharing and Third Parties
We operate with a strict policy of minimal data sharing. Your personal financial information and budget data are never sold, rented, or shared with marketing companies, advertisers, or data brokers. The limited sharing that does occur is essential for platform operation and is governed by strict confidentiality agreements.
Service Providers: We work with carefully selected companies that help us deliver our services – cloud hosting providers for secure data storage, email service providers for account communications, and payment processors for subscription management. These partners can only access the specific data needed to perform their functions and are contractually required to maintain the same privacy standards we uphold.
Legal Requirements: In rare circumstances, we may be required to disclose user information to comply with valid legal processes, such as court orders or regulatory investigations. We carefully review all such requests and only provide the minimum information legally required. When possible, we will notify affected users unless legally prohibited from doing so.
Business Transfers: Should Gameplanconsole be acquired by or merged with another company, user data would be transferred as part of that transaction. However, the acquiring company would be bound by the privacy commitments outlined in this policy, and users would be notified of any material changes to data handling practices.
Your Rights and Control
Under Thailand's PDPA and international privacy standards, you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and don't require you to provide extensive justification for your requests.
- Access Your Data: Request a complete copy of all personal information we have about you, including budget data, usage history, and account details. We provide this information in a readable format within 30 days.
- Correct Inaccuracies: Update or correct any personal information that is outdated or incorrect. You can modify most information directly through your account settings, or contact support for assistance with more complex changes.
- Delete Your Information: Request complete deletion of your account and all associated data. We will permanently remove your information within 30 days, except for data we're legally required to retain for tax or regulatory purposes.
- Limit Data Use: Restrict how we use your information for certain purposes, such as promotional communications or product recommendations, while continuing to use core platform features.
- Data Portability: Receive your budget data, financial goals, and account information in a format that allows you to transfer it to other financial planning tools or services.
To exercise any of these rights, contact our privacy team at support@gameplanconsole.com with "Privacy Request" in the subject line. Include your account email address and specify which rights you'd like to exercise. We typically respond within 48 hours and complete most requests within two weeks.
Data Security and Protection
Protecting your financial information requires multiple layers of security. We use enterprise-grade security measures that are regularly tested and updated to address emerging threats. Our security approach combines technical safeguards, operational procedures, and staff training to create comprehensive protection for your data.
Encryption Standards
All data is encrypted using AES-256 encryption both in transit and at rest. Your budget information is encrypted with unique keys that are managed separately from the data itself.
Access Controls
Employee access to user data is strictly limited and monitored. Staff members can only access information necessary for their specific job functions and all access is logged and reviewed.
Infrastructure Security
Our servers are hosted in secure data centers with 24/7 monitoring, redundant systems, and multiple backup locations. We use firewalls, intrusion detection, and regular security audits.
Regular Testing
We conduct quarterly penetration testing and annual security audits by independent firms. Vulnerabilities are addressed immediately and security protocols are continuously updated.
Despite our security measures, no system is completely immune to threats. We maintain incident response procedures and will notify users promptly if any security incident affects their personal information. We also recommend that users choose strong, unique passwords and enable two-factor authentication when available.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements in Thailand and other jurisdictions where we operate.
| Data Type | Retention Period | Deletion Process |
|---|---|---|
| Account Information | Duration of active account + 90 days | Automatically deleted after account closure grace period |
| Budget and Financial Data | Duration of active account | Immediately deleted upon account closure |
| Usage Analytics | 2 years from last activity | Aggregated for platform improvement, individual data deleted |
| Communication Logs | 3 years for support purposes | Archived then permanently deleted |
| Payment Records | 7 years for tax compliance | Securely destroyed after legal retention period |
When data reaches its retention limit, it's permanently deleted from our active systems and backups. For data subject to legal retention requirements, we implement additional security controls and limit access to essential compliance purposes only. You can request early deletion of most data types by contacting our support team.
International Data Transfers
While Gameplanconsole operates primarily from Thailand, some of our service providers and backup systems are located in other countries. When your data is transferred internationally, we ensure it receives the same level of protection as required by Thailand's PDPA through various legal mechanisms and contractual safeguards.
Adequacy Decisions: We prioritize transferring data to countries that have been recognized as providing adequate protection for personal data. When this isn't possible, we use other legal mechanisms such as standard contractual clauses or binding corporate rules to ensure protection.
Service Provider Agreements: All international service providers must sign data processing agreements that require them to maintain Thailand-equivalent privacy protections. These agreements include specific requirements for data security, access controls, and breach notification procedures.
User Consent: For certain types of data transfers, particularly those involving sensitive financial information, we obtain explicit consent from users. You always have the right to withdraw this consent, though doing so may limit some platform features that rely on international services.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our platform, remember your preferences, and analyze how our services are used. These small data files help us provide features like automatic login, customized dashboard layouts, and usage analytics that inform platform improvements.
Essential Cookies: These are necessary for basic platform functionality, including maintaining your login session, remembering your language preferences, and ensuring security features work properly. You cannot disable these cookies without affecting core platform functionality.
Analytics Cookies: We use these to understand how users interact with our platform – which features are most popular, where users spend the most time, and what causes people to stop using certain tools. This information is aggregated and doesn't identify individual users.
Preference Cookies: These remember your choices about dashboard layout, notification settings, and other personalization options. They make your experience more convenient by maintaining your preferences between sessions.
You can manage cookie preferences through your browser settings or our privacy dashboard. Disabling certain cookies may affect platform functionality, but we'll clearly explain what features might be impacted before you make changes.
Updates to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes that affect how we collect, use, or protect your information, we'll notify you through multiple channels and provide clear explanations of what's changing.
Notification Process: For major changes, we'll send email notifications to all active users at least 30 days before the changes take effect. We'll also display prominent notices on our platform and update the "Last Updated" date at the top of this policy. Minor clarifications or updates that don't affect your rights may be made without advance notice.
Your Options: If you disagree with policy changes, you can download your data and close your account before the changes take effect. Continuing to use our services after the notification period constitutes acceptance of the updated policy. We encourage you to review policy updates carefully and contact us if you have questions about how changes might affect you.